Return Policy
We have a no questions asked return policy, which means if you are dissatisfied in any way with your product, we will gladly allow you to return it and receive a full refund. To start a return, you can contact us at support@shophumanroots.com. It may take a few days for your refund to be processed and issued.
You can always contact us for any return question at support@shophumanroots.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
If you are not satisfied with the scent or version of your product that you ordered, we are happy to exchange it for another item.